ZEHI Privacy policy

At ZEHI Fashion, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website, make purchases, or engage with our services. We aim to provide full transparency to ensure that your personal information is handled responsibly and securely.

1. Information We Collect​

We collect personal information to provide you with a seamless shopping experience and improve our services. This information may include:

  • Personal Identification Information: When you create an account, make a purchase, or subscribe to our newsletter, we collect personal details such as your name, email address, phone number, billing and shipping address, and payment information.

  • Non-Personal Data: We may also collect non-identifiable information related to your interactions with our website, such as browsing history, preferences, device type, and operating system through cookies and similar technologies.

  • Transaction Information: Details about your purchases, such as order history, product selections, and transaction amounts, are collected to fulfill orders and provide customer service.

2. How We Use Your Information

The information we collect is used for various purposes, including:

Order Processing: We use your personal and payment information to process and fulfill your orders, provide shipping updates, and manage returns or exchanges.

Marketing and Promotions: If you subscribe to our newsletter or opt-in to receive marketing communications, we may use your email address to send updates about new products, special offers, and exclusive events. You can opt-out of receiving marketing emails at any time.

Personalization: We use your data to personalize your shopping experience, recommending products based on your previous purchases and browsing history.

Improvement of Services: Data collected from your interactions with our website helps us enhance the overall user experience, improve our website’s functionality, and optimize our product offerings.​

3. How We Share Your Information

At ZEHI Fashion, we respect your privacy, and we do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted partners under the following circumstances:

Service Providers: We may share your information with third-party service providers (such as payment processors, shipping companies, and email marketing platforms) to ensure smooth operations and fulfillment of your orders. These third parties are contractually obligated to safeguard your information and use it solely for the purpose of providing services to ZEHI Fashion

. Legal Requirements: We may disclose your information if required by law or in response to legal requests, such as subpoenas or court orders, to protect our rights or comply with a legal obligation.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, personalize content, and collect information about your preferences and usage patterns. Cookies allow us to recognize your device, remember your preferences, and provide relevant product recommendations.

You can control your cookie settings through your browser preferences, and you may choose to accept or decline cookies. However, disabling cookies may limit your ability to access certain features of our website.

5. Data Security

We take the security of your personal information seriously and have implemented a range of measures to protect it from unauthorized access, alteration, disclosure, or destruction. Our website uses Secure Socket Layer (SSL) encryption to safeguard your data during transmission, especially for sensitive information like payment details.

Although we strive to maintain the security of your data, no method of transmission over the internet or electronic storage is entirely secure. While we work hard to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights and Choices

You have the right to access, modify, or delete your personal information at any time. If you would like to update your details, request deletion, or opt-out of certain communications, you can do so by:

Logging into your ZEHI Fashion account and updating your profile settings. Contacting our customer support team via email or our contact form. You also have the right to restrict certain data processing activities or request a copy of the personal data we have collected about you. Please contact us with any requests or concerns, and we will respond promptly.

7. Third-Party Links

Our website may contain links to third-party websites or services. Please note that once you leave our site, we are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

ZEHI Fashion does not knowingly collect personal information from individuals under the age of 13. If we become aware that we have inadvertently collected such data, we will take immediate steps to delete it from our systems. If you are a parent or guardian and believe we have collected information from a child under 13, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or service offerings. When we make significant changes, we will notify you via email or by posting a prominent notice on our website. We encourage you to review this page regularly to stay informed about how we protect your data.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please feel free to contact us:

Email: support@zehishop.com
Phone: +46 176 43 404 513
Address: Altheimerstraße 56-58, 64807 Dieburg